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Retail

Store devices that work for every shift and update after close

A retailer's devices live on the shop floor: point-of-sale tablets, handheld scanners, queue-busting iPads and the back office PC, across dozens or hundreds of stores. Purple MDM gives each store its devices as a group, locks each device to its job, and times updates for after the doors close.

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What you are up against

Hundreds of stores, no technician in any of them

  • The till is down

    A point-of-sale tablet that updated itself at 11am, or lost its WiFi, is a queue at the counter and a phone call to head office.

  • Devices that walk

    Handhelds and tablets go missing from shop floors, and nobody knows which store had which.

  • Head office versus the shop floor

    Store managers need to fix small things themselves; head office needs to know nothing else has changed.

How Purple MDM is set up

How Purple MDM is set up for a retailer

  • A group per store, a policy per device rolePOS tablets, scanners and back office PCs each carry their own settings, layered with the store's, with the effective result shown per device.
  • Locked to the jobShop floor iPads and Android tablets run the point-of-sale app and nothing else, reset between shifts with Return to Service.
  • Updates outside trading hoursOS updates with deadlines and deferrals, timed so a till never updates itself mid-morning.
  • Lost devices by storeInventory per store, lost mode with location, lock and wipe from head office.

See everything Purple MDM doesRetail WiFi on Purple Access

The fleet

The store fleet

  • Point-of-sale tabletsiPads or Android, locked to the POS app, reset between shifts.
  • Handheld scannersAndroid Enterprise, fully managed, enrolled by QR code.
  • Back office PCsBitLocker, update rings and a Defender baseline.
  • Head office laptopsEncryption, company sign-in and patching.
  • Digital signageLocked to one app, rebooted from the console.
  • Store WiFiDevice certificates renewed automatically; with Purple Access, health decides who joins.

FAQ

Questions we hear from teams like yours

Ask the Purple MDM team anything else

Can we stop tills updating during trading hours?

Yes. OS update deadlines and deferrals are set by group, so store devices update after close and head office laptops on their own schedule.

Can a store manager fix things without calling head office?

From the self-service catalogue, yes: approved apps and simple fixes such as rejoin WiFi. Nothing outside the catalogue is allowed.

How do we find a missing handheld?

Inventory per store shows which device was where; lost mode with location, lock and wipe run from the console.

Does Purple MDM handle guest WiFi in our stores?

The guest WiFi is Purple Access and Purple Engage. Purple MDM manages the store's own devices and shares their health with the network.

Other industries

See every device in one console, on your own fleet

Tell us which devices you run, how many, and what you manage them with today. The Purple team shows you Purple MDM on a fleet like yours: zero-touch enrolment, a change previewed and undone, a failed check explained in a sentence, and a device moved off the network and back. Already a Purple customer? Sign in to the app with your Purple account.

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  1. We map your fleetA Purple expert maps your platforms, your groups and how devices arrive today, and answers your questions on enrolment, data regions, roles and migration.
  2. You see it on devices like yoursA demo of zero-touch enrolment, a previewed change, a failed check explained in plain English and, with Purple Access, a device moved off the network and back.
  3. You get your quotePriced per device, per month, for the platforms you run, direct or through your Purple partner, with a move in waves planned if you are coming from another MDM.

Your demo

Tell us your fleet. We show you Purple MDM running it.

A Purple expert comes back to book a demo on devices like yours, from the team behind Purple WiFi and Purple Access.